For Clients

Welcome!

You can find answers to many commonly asked questions

on our FAQ page.

If you are experiencing an emergency, please call 911 or go to your nearest emergency room.

After Hours Mobile Crisis Resources (not affiliated with AEAP):
Adults/Children/Adolescents: Northern Rivers 518.292.5499
Adults in Crisis (Albany County) Mental Health Mobile Crisis: 518.549.6500
Suicide and Crisis Hotline: 988

Haven Oaks is a working farm and we are a mental health therapy practice. For your safety and the privacy of all of our clients, please do not come to the farm without a therapy appointment, wander the farm, or bring guests to sessions.

Link to Patient Portal

(Portal is for established clients only – potential clients, please email Assistant@AdirondackEAP.com to get started with the intake process)

https://adirondackeap.janeapp.com/

Where are you located?

We are located at Haven Oaks Farm. 46 Reynolds Rd. Fort Edward, NY 12828.

Email address is Assistant@AdirondackEAP.com. Fax number is (518) 747-2194.

Where is the reception area?

Please wait in your car until it is time for your session, then follow the signs through the large gate in the parking lot. Take a right at the end of the first barn. You’ll see the sign for the reception area on the door. Ring the doorbell and your therapist will be with you shortly. Parents, please wait in the car while your child is in session.

Do I need a referral?

Unless your insurance requires it, you do not need a referral. If you’d like one sent, give your provider this referral form and ask them to email it to Assistant@AdirondackEAP.com. If you’d like to self-refer, please email Assistant@AdirondackEAP.com to inquire.

What kind of therapy do you offer?

We offer in-person therapy, office-based therapy, walk-and-talk sessions on the farm, equine assisted psychotherapy, and remote therapy sessions by phone or video for adults and children ages 8+. We accept the following insurances*:

    • Fidelis
    • Aetna/Meritain Health
    • CDPHP
    • MVP
    • Highmark (formerly BlueShield of NENY)
    • Managed Medicaid and Managed Medicaire plans through Fidelis, CDPHP, MVP, etc. We do NOT accept straight Medicaid or straight Medicare
    • Clients claiming on their out-of-network benefits

    *Not all therapists are able to accept all insurances.

Out-of-pocket fees are $220 per 53-minute session. We offer reduced rates. Please contact our Billing Department at Billing@AdirondackEAP.com if you would like to be considered for a reduced rate.

Insurance Disclaimer: A quote of benefits and/or authorization does not guarantee payment or verify eligibility. Payment of benefits are subject to all terms, conditions, limitations, and exclusions of the member’s contract at the time of service. Any and all services not covered by an individual’s insurance are required to be paid by the individual to whom services are rendered.

Equine Assisted Psychotherapy information:

Clients who are interested in engaging in Equine Assisted Psychotherapy should inform their therapist upon initiating therapy. It is expected that all clients will engage with their therapist for several sessions to establish a healthy relationship prior to the therapist considering incorporating Barn Therapy (one-on-one therapy sessions, located in the barn or other area on the farm, that include a therapy horse and an equine specialist) into a client’s treatment plan.
Not all clients will be appropriate for Equine Assisted Psychotherapy, nor will EAP be an appropriate intervention for all clients. AEAP retains sole rights to determine whether EAP will be included as part of a client’s treatment plan. As well, therapy sessions may be solely office-based or via remote means, depending on the client’s preference, as well as AEAP’s determination about how we can best meet the client’s therapy needs. EAP sessions may be terminated if a client is deemed to be inappropriate for one-on-one work with horses or if EAP sessions no longer are appropriate for a client’s treatment plan.
Working with large, powerful, live animals and multiple staff requires a lot of coordination and there may be circumstances beyond our control (weather, health-related issues, vet/farrier visits, farm-related issues, etc) that impact our ability to provide EAP sessions on a given day or time. Therefore, Barn Therapy sessions may not be available at the time of your session. We will do our best to inform you in advance of any changes to your sessions.
Barn Therapy sessions are scheduled on Mondays, Wednesdays, and Fridays, and are scheduled around the horses’ feed times. Scheduling is available from 9a-3p. If Barn Therapy is appropriate to include in a client’s treatment plan, the therapist will determine the timing of the initial Barn Therapy session. Once the client is established with EAP sessions, they can schedule Barn Therapy sessions by following the guidelines listed at the top of the scheduling page in the Patient Portal.
When Barn Therapy sessions are not available, AEAP continues to offer a robust selection of therapeutic settings for clients to enjoy their mental health therapy sessions with their therapist, including remote therapy by phone and video, office-based therapy, and, if appropriate, Farm Therapy sessions where a client may walk-and-talk on our beautiful farm with their therapist and may interact with horses over the fence.
We offer mental health therapy that may include horses. We do not offer horse riding, riding lessons, horsemanship training, or other equine activities. All EAP sessions are designed with specific interventions to meet the individual client’s therapeutic needs. Therefore, one client’s experience may be different than another’s.
Offering horses for mental health clients is a very unique counseling experience that is not readily available elsewhere. EAP sessions are covered by insurance in exactly the same way that traditional office-based therapy is covered, and we proudly maintain a large farm with many horses that are often available for our clients’ benefit. We generously offer the privilege of interacting with our amazing horses to our clients and we do our very best to maintain a safe, supportive environment in which all clients will appropriately have their therapeutic needs met. We appreciate your flexibility and understanding regarding our ability to offer Equine Assisted Psychotherapy sessions to you/your child and we look forward to working with you.
Questions or concerns regarding Equine Assisted Psychotherapy sessions should be directed to your therapist while in session or to the Director, Shannon Brock, at Shannon@AdirondackEAP.com.

Contact information:

Please be aware that we work with clients throughout the day, and we also model a healthy work/life balance, so there may be a delay in our ability to respond to you. For urgent matters, please email your therapist. If you are experiencing an emergency, please call 911 or go to your nearest emergency room.

Olivia R., Office Manager – for Referrals and general questions:

Email: Assistant@AdirondackEAP.com

Fax: (518) 747-2194

Shannon Brock, LCSWR, Director:

Email: Shannon@AdirondackEAP.com

Video Telehealth link

Kathleen Durivage, LCSWR, Clinical Supervisor

Email: Kathleen@AdirondackEAP.com

Emily Sherman, LMSW, Therapist

Email: EmilyS@AdirondackEAP.com

Video Telehealth link

Alyssa Fountaine, LMSW, Therapist

Email: Alyssa@AdirondackEAP.com

Video Telehealth link

Erin Murray, LMSW, Therapist

Email: Erin@AdirondackEAP.com

Video Telehealth link

Josie Moore, LMSW, Therapist

Email: Josie@AdirondackEAP.com

Video Telehealth link

Kirsten Spero, LMSW, Therapist

Email: Kirsten@AdirondackEAP.com

Video Telehealth link

Amy Farrell, LMSW, Therapist

Email: Amy@AdirondackEAP.com

Video Telehealth link

Brianna Rine, LMSW, Therapist

Email: Brianna@AdirondackEAP.com

Video Telehealth link

Laura Garcia, LMSW, Therapist

Email: Laura@AdirondackEAP.com

Video Telehealth link

Shannon Lynch, LMSW, Therapist

Email: ShannonLynch@AdirondackEAP.com

Video Telehealth link

Desiree Mather, LMSW, Therapist

Email: Desiree@AdirondackEAP.com

Video Telehealth link

Sue and Jim Hooper, Haven Oaks Farm Owners

Email: HavenOaksFarm@gmail.com

Address:

Adirondack Equine Assisted Psychotherapy, LCSW

Attn: Haven Oaks Farm

46 Reynolds Rd. Fort Edward NY 12828

Fax: (518) 747-2194

*At the time of your session, follow signs through the large gate from the parking lot and take a right at the end of the barn. Enter the white door and ring the doorbell. Your therapist will be right with you. Parents, please wait in the car while your child is in session.